Terms and Conditions

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 Effective Date: August 2, 2025
Business Name: The Lamb Candles
Email: ask@thelambcandles.com

Welcome to The Lamb Candles. By purchasing our products or using our website, you agree to the following terms and conditions. Please read them carefully.

1. General
The Lamb Candles ("we," "us," or "our") offers handmade candles and related goods. By placing an order or using our website, you agree to these terms and all applicable laws.

2. Product Descriptions
We strive for accuracy in describing and photographing our products. Due to the handmade nature of our candles, slight variations in color, scent, and appearance may occur and are not considered defects.

3. Orders and Payment

• All prices are in USD.
• We reserve the right to cancel or refuse orders at our discretion.
• Orders are processed after full payment through secure third-party payment processors.
   

4. Shipping

• Estimated shipping times are not guaranteed.
• We are not responsible for delays caused by carriers or incorrect shipping information provided by customers.
• Risk of loss passes to the customer once an order is shipped.
   

5. Returns & Exchanges
We want you to love your purchase. If you are not satisfied, contact us within 30 days of delivery to request a return or exchange.

• Items must be unused and in original condition.
• Shipping costs are non-refundable unless the issue was our fault.
• Email ask@thelambcandles.com with your order number and reason for return.
   

6. Intellectual Property
All content on our website — including text, logos, images, and product designs — is the property of The Lamb Candles and may not be copied or reused without written permission.

7. Limitation of Liability
The Lamb Candles is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Always follow candle safety guidelines provided to prevent harm or damage.

8. Privacy
Use of our site and services is also governed by our Privacy Policy, which outlines how we collect and use your information.

9. Governing Law
These terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

10. Changes to These Terms
We may update these terms from time to time. Updates will be posted with a revised effective date. Continued use of our services means you accept the updated terms.

11. Contact Us
If you have questions or concerns, please contact us:

The Lamb Candles
Email: ask@thelambcandles.com